Hotmail has been rebranded plenty of times and today it is known as Outlook. However, people all over the world still refer it to as Hotmail and the brand name sticks out. Hotmail was one of the first free webmail services to be launched all over the world in the year 1996. It has been providing the best services for mailing since its inception and still has millions of users all over the world.
What to do when you cannot access your hotmail account?
Yes, outlook is one of the best webmail service providers, but even this account has some problems. If you are unable to access your hotmail account then there are few things you can try. There are several hotmail sign in problems to which solutions are given online in discussion forums as well as in the form of videos.
There are several simple problems which could lead to your denial of access to your hotmail account. Before you start panicking, you need to check your internet connection and make sure that it is working properly.
- After you have checked the internet connection and if everything seems fine to you, then you need to check the date and time of your PC. It may sound unusual, but it can solve this problem in many cases.
- If you are using internet explorer, then there might be problems with the cache and the cookie. It is best to keep clearing them with time. In order to clear the caches and cookies from your browser, go to tools and then click on delete files and select delete cookies. Similarly, you can clear the cache of your browser.
- IE security settings are also important when it comes to your hotmail account. Check the security settings of your browser. In most cases, several browsers block off certain websites like Hotmail or others and this might be problem for your work.
Once you have done all this, and still your hotmail account isn’t opening then you need to check whether your account is secure or not. In most cases, Hotmail accounts get hacked as well and the users don’t realize it.
Check for any suspicious activity in your account and if you feel that there are certain mails which were not sent by you or you are receiving too many spam mails, and then your account might be under threat from hackers.
Update the settings of your account to ensure that there is no loophole for hackers to take advantage of your privacy. Once you are done with this, and the problem of signing in still persists, you should change your password and create a stronger one this time.
For people who are still not able to access their hotmail accounts, there is always the customer care line which is open 24*7 and the expert technician will help you with everything. They will get to the root of the problem and ensure that you can start using it without worrying about hacking.